Client Development Director

based in Houston, USA


The Client Development Director is responsible for developing existing and new Clients for Audubon Bioscience by growing their revenue, finding and developing new business opportunities while increasing (maintaining on a high level) Client’s loyalty/satisfaction level. 


Main Job Duties:

Develops Existing Clients’ by growing their revenue:

  • Manages key client relationships and works to build new ones within existing “accounts”
  • Manages a team of Client Success Managers that work with Clients 
  • Evaluates existing partnerships and sales efforts with an eye toward building on what works and changing what doesn’t
  • Expands the profile and reach of the company and its brand through attending conferences and trade shows
  • Develops and strengthens internal and external relationships that will lead to increased lead generation and market share.
  • Builds cross-functional teams (Client Success – Project Management) to guide and nourish sustainable, long-term growth
  • Oversees the process of preparing SOWs, Task Proposals for Clients. Pricing is approved jointly with CRO and Operations department
  • Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions
  • Together with CRO develops Annual/Quarterly Sales/Revenue plans and forecasts and breaks those down as goals for the existing team of “Client Success” managers
  • Follows and works on improving existing motivation system for “Client Success” managers

Finds New Clients by fostering opportunities and partnerships:

  • Identifies and develops new business opportunities
  • Manages a team of Business Development/Client Managers that work with “Prospects” and “New Clients”
  • Identifies and recommends new services and products for Clients
  • Proposes and develops strategic partnerships to increase Client’s acquisition
  • In collaboration with Marketing Department identifies “lead generation” and “Client outreach” opportunities and implements those on the “sales side”
  • Researches and identifies new markets/Client segments in collaboration with Marketing Department
  • Provides advice on product/services development and distribution and promotion strategies.
  • Identifies sponsorship opportunities, including nonprofit engagement
  • Travels to Client’s headquarters/locations (if necessary) to obtain new partnerships or strengthen existing relationships with “New Clients”

Assists CRO (Chief Revenue Officer) in key strategies of the “Revenue Division”: 

  • Involved in ongoing market and competitors research to maintain relevant price level and ensure target marginality of Audubon’s business
  • Involved in development of new products/services and identifying extra revenue opportunities
  • Involved in the process of “customer experience” development of customer-facing web platforms and digital experiences.
  • Participates in contract negotiations/renegotiations with key clients (jointly with CRO and CEO, where needed)



  • 5+ years in Sales/Business Development leadership roles, practical experience in driving and implementing “Client Growth” strategies
  • Thorough understanding of practices, theories, and policies involved in business development, sales and customer relations.
  • Deep understanding of biosamples procurement industry (both “Demand” and “Supply” side), competitors and its surrounding environment
  • Superior verbal and written communication and interpersonal skills.
  • Superior managerial and diplomacy skills.
  • Excellent organizational skills and attention to detail.
  • Excellent analytical, decision-making, and problem-solving skills
  • Inspirational leadership style and hands-on approach
  • Strong technical experience with Salesforce, Hubspot and/or other CRM tools
  • A Masters degree in Business Administration would be a plus.


The company offers:

  • Full time position in a fast growing business of biotechnology
  • Excellent professional and career opportunities
  • Open-minded executive management
  • Friendly and supportive team
  • Intellectually stimulating training from the best providers in biobanking field
  • Attractive salary package and bonuses
  • Fully paid vacation and sick leave
  • Opportunity to combine work from office and from home


Qualified candidates interested in this position should send their resume via email to Natalia Sobetska-Koloda, HR Generalist ([email protected])